Duke Energy: Power should be back for New Albany customers by 6 a.m.

UPDATE: Duke Energy sent an email to its customers saying power should be restored by 6 a.m., 45 minutes later than its earlier estimate.

More than 5,000 Duke Energy customers in New Albany, Indiana lost power overnight. Duke Energy estimates that power should be restored by 6 a.m. on March 31.

The outage was reported around 2:25 a.m. in downtown New Albany, including part of Main Street east of I-64. Portions of Grant Line Road, Vincennes Street and Charlestown Road are also affected.

According to an email sent to Duke Energy customers, the outage was caused by a small animal, like a squirrel, damaging equipment.

Duke Energy serves more than 26,000 customers in the New Albany area.

You can check the current outage map on Duke Energy’s website.

Duke Energy outage map screenshot

Duke Energy outage map screenshot

A screenshot of the Duke Energy outage map, taken around 3:30 a.m. on March 31, shows 5,000 customers without power in the New Albany area.

Duke Energy


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